Is there a waiting period?
No. On Complete and Essentials, every covered service is payable from your first day. On Value, preventive and basic care start right away, but major work doesn't pay until year 2. Instead of waiting periods, all three plans pay a higher percentage each year you keep them.
How do the year 1, 2, and 3 percentages work?
The longer you're on the plan, the more it pays. For example, on Complete and Essentials, a crown pays 10% in your first year, 50% in your second, and 60% from your third year on. Fillings go from 65% to 80% to 90%. If you know you'll need big work, the timing matters, and I can help you plan it.
What's a lifetime deductible?
On NCD Complete, you pay the $100 deductible once, and never again for as long as you keep the plan. On Essentials and Value, the $50 deductible applies each calendar year, and only to basic and major work. On Essentials and Value, cleanings and checkups never have a deductible.
Can I see any dentist?
Yes. The plan pays the same percentages in or out of network. In MetLife's PDP Plus network, the dentist accepts MetLife's negotiated fee as payment in full. Out of network, MetLife pays based on its maximum allowable charge, and the dentist can bill you the difference. Find a PDP Plus dentist.
Are implants covered?
Only on NCD Complete, as a major service, up to $3,000 a year within the $10,000 maximum. Implants can't replace a tooth that was already missing before your coverage started, unless it was congenitally missing.
Can I replace a tooth I lost before the plan started?
Generally no. Dentures or implant-supported teeth to replace teeth that were missing before your coverage started aren't covered, except for teeth that were missing from birth.
Are braces or night guards covered?
No. Orthodontics, night guards, and treatment for teeth grinding aren't covered on any of these plans. Jaw (TMJ) treatment isn't covered either, except in Minnesota.
Are white fillings on back teeth covered?
Yes. All three plans cover tooth-colored (composite) fillings, including on molars, as a basic service.
What is the NWFA?
NCD plans are offered to members of the National Wellness & Fitness Association, and you join when you enroll. Membership includes discounts on wellness and travel services, roadside assistance, and discounts on hearing aids. These perks aren't insurance, and MetLife isn't affiliated with the NWFA.
How do I see my ID card and benefits?
Log in to the NCD member portal at members.ncd.com to see your benefits, download ID cards, update your contact information, and change your payment method. NCD Member Care: 800-485-3855, Monday to Friday, 8 a.m. to 6 p.m. Central.
Does accidental damage to my teeth count?
No. Dental work after an accidental injury isn't covered, except for damage from chewing or biting food.