Is this an ACA (Obamacare) plan?
No. Allstate Health Access is a limited, fixed-benefit medical plan. It pays set dollar amounts when you get covered care, no matter what the provider charges, and you're responsible for any remaining cost. It isn't major medical insurance and doesn't meet ACA standards. If you need that protection, I can quote an ACA plan too.
How do fixed benefits work?
Each covered service has a set payment. For example, Core pays $150 for an office visit. If you use a First Health network doctor, the bill is lowered by the network discount first, so the plan's payment covers more of it. There's no deductible or copay to meet before the plan pays.
Do I need to answer health questions?
For Metal Gap, Core, and Plus, yes. The short application asks about your health, and your answers decide whether you qualify. The Guaranteed Issue plan has no health questions.
Can I see any doctor?
Yes. The plan pays the same amount whichever doctor or hospital you use. First Health network providers give you a discount, which stretches your benefits further, and there's no penalty for going outside the network. Search at firsthealthlbp.com.
Are pre-existing conditions covered?
Not for your first 12 months. That includes conditions you were treated for, got advice about, took medication for, or had symptoms of in the year before your plan starts, and a pregnancy that began before coverage. After 12 months, they're covered like anything else.
Is there a waiting period?
Only for preventive checkups, which have a 90-day wait (30 days in California). Illness and injury benefits start on your first day.
Do my benefits go up over time?
Some do. On Core and Plus, the daily hospital benefit for an injury goes up in your second and third years on the plan. On Guaranteed Issue, both the illness and injury hospital benefits go up. After year 3, they stay at that level.
Will my rates go up?
Your rate is guaranteed for three years on every plan. After that, Allstate can change rates with advance notice. There are also no annual or lifetime maximums on your benefits.
What is the LIFE Association?
Health Access is offered through the LIFE Association, a not-for-profit membership group. You join when you apply (it isn't required in Nevada, Pennsylvania, South Dakota, or Wyoming). Membership includes extras like telemedicine, travel savings, ID theft protection, gym discounts, and help negotiating hospital and imaging bills.
What are the Recuro Health add-ons?
For extra cost, you can add Recuro Health: unlimited $0 virtual urgent care, a prescription benefit with $0 copays for chronic and urgent-care medications (up to $50 per fill), and $0 virtual behavioral health care. Psychiatry visits cost $260 for the first visit and $140 after that. These are services, not insurance, and aren't available on child-only plans.
Does it pay if I have other insurance?
Yes. You get your set benefit even if another plan pays for the same care. Many people use Health Access alongside a major medical plan to help with deductibles and copays.
Can I cover my children?
Yes. Coverage is available for all ages up to 65, and child-only plans are available, except in Missouri, Ohio, and Pennsylvania.
How do I manage my plan?
Register at the Allstate Health Solutions member portal to see your ID card, plan documents, and billing. Here's my step-by-step portal guide, or call member services at 888-781-0585.