How does critical illness insurance work?
If you're diagnosed with a covered illness, the plan pays you a lump sum of cash. It's paid to you, not your doctor, and it doesn't matter what other insurance you have. You can use it for anything: your health plan's deductible, treatment costs, travel to a specialist, or everyday bills while you recover.
Do I need to answer health questions?
It depends on your age and the amount you choose. Some amounts are guaranteed issue, with no health questions at all: $5,000 or $10,000 on the Critical Illness plan before age 65, $10,000 on the other plans at ages 50 to 64, and $5,000 on any plan at ages 65 to 79. Other amounts ask a few medical questions.
Is there a waiting period?
Yes. A diagnosis in the first 30 days after your plan starts isn't covered. After that, you're covered. Maryland has no waiting period. The optional telemedicine benefit works right away.
What about pre-existing conditions?
If you were treated for, got advice about, or had symptoms of a condition in the 12 months before your plan starts, the plan won't pay for an illness caused by it during your first 12 months. After 12 months, it's covered like anything else. Some states are shorter or different. Pick your state above to see yours.
What does "First Diagnosis" mean?
In most states, a diagnosis only counts if it's the first time in your life you've had that illness. For example, if you had a heart attack years ago, a new heart attack wouldn't be covered. Indiana, Mississippi, Pennsylvania, Utah, and Virginia use a looser rule. Pick your state above to see yours.
Can I be paid more than once?
Yes, up to your benefit amount in each category. If you're paid 25% for early-stage cancer, the other 75% is still there for a later cancer diagnosis. On combined plans, cancer, heart and stroke, and other critical conditions each have their own full amount. Some smaller benefits, like skin cancer and heart illness, pay once per lifetime. In Georgia, the combined plans pay up to $250,000 per person in total.
What are the optional add-ons?
For extra premium, you can add up to three benefits when you apply. They cover everyone on the policy and don't reduce your main benefit:
Wellness: $75 for one checkup or screening a year, like a physical, vaccine, mammogram, or colonoscopy. Outpatient prescriptions: $15 per generic fill and $50 per brand-name fill, up to $600 a year. Telemedicine: unlimited $0 doctor visits by phone or video through HealthiestYou (behavioral health and dermatology visits cost extra). Some states don't offer all three.
What's included at no extra cost?
Every plan includes Optum Perks, a prescription discount card that can save 30% to 80%. Plans that cover cancer include access to an Optum oncology nurse, who can help you find top cancer centers and second opinions. Plans that cover heart and stroke include Optum's heart disease management program. These are services, not insurance.
Does it cover COVID or pregnancy?
Every plan pays $10,000 one time if you're admitted to intensive care with COVID (not in Indiana). And if a covered diagnosis happens while you're pregnant, the plan pays an extra 50%. Neither reduces your main benefit.
How do I file a claim?
Let UHC know within 30 days of your diagnosis, or as soon as you reasonably can. Print a claim form from the UHC Member Hub, fill it out, and send it in with the requested records. The money is paid directly to you. Here's my step-by-step Member Hub guide.
Can I cover my family?
Yes. You can add your spouse or domestic partner, and children under 26 (in Florida, unmarried children without other coverage until their 31st birthday). Each covered person has their own benefit amount. The person applying must be 18 to 90.
How long does coverage last, and can my price change?
It's guaranteed renewable for life, as long as you pay your premium and haven't used up all of your benefits. Your rate is based partly on your age when the plan starts. Rates can change for everyone with your plan, with at least 31 days' notice, but never because of your claims or your health.
What if I change my mind?
You have 10 days after your policy is issued to return it for a full refund of the premium you paid (30 days in Connecticut, Indiana, Iowa, Louisiana, New Hampshire, Oklahoma, South Carolina, and Utah).