How to update your billing

• You need a Member Hub account. No account yet? Here's my two-minute setup guide. You can also skip the website and call (see below).
• Have your new payment details ready: the routing and account number for a checking or savings account, or your debit or credit card.
• Do it early. Update it as soon as you know the account is changing, and at least a few business days before your next draft, so the payment comes from the right account.
• Each policy is billed on its own. If you have more than one plan (for example a hospital plan and a dental plan), each one has its own payment method, so update every one of them.

Until your plan's start date (effective date) has passed, you usually can't change the payment method yourself, online or by phone. Your first premium is drafted from the account you gave on your application.

• Need it changed before your start date? Call me at 561-699-9453. I'll set up a three-way call with UnitedHealthcare / Golden Rule and we'll update it together while you're on the line. Have your policy number(s) and your new bank or card details ready.
• After your start date, you can change it yourself on Member Hub or by calling member services, using the steps below.